There are two primary instances when you go above and beyond…
-When you’re asked
-When you see it’s needed
The first one can be tricky because when you’re asked to go above and beyond, you don’t know if they know what they’re asking. i.e. You don’t know if you’re going to get credit or an extra thank you for going above and beyond. And frankly, you’d like a little extra appreciation.
The second one requires even more from you. The intuition to see the need and then putting in the extra effort to meet it.
You can’t go above and beyond all the time, but if you haven’t done it in a while the second option is usually available.
